TERMS & CONDITIONS | DATA PROTECTION
The gift vouchers will be sent to you directly by e-mail via PDF file, in order to be at your disposal right at the purchase time.
To customize your gift voucher, please contact the WhateverWhenever department.
It is required that all gift vouchers have a reservation in advance indicating the voucher number and titleholder.
GENERAL TERMS & CONDITIONS
- VAT included.
- City Tax included in accommodation vouchers.
- This gift voucher is valid for one year from the date of purchase.
- Delivery charge included in food & beverage vouchers.
- It is non refundable and non exchangeable for cash.
- The stays must be confirmed with the hotel's reservations department prior to arrival via email to email@example.com quoting the reference number.
- The actual gift voucher must be presented at check in.
- Vouchers will be redeemend in the case of late cancellation or no show.
SPA TERMS & CONDITIONS
- VAT included
- It is essential to book in advance.
- We recommend to go an hour before to Bliss spa, as you can use the facilities (jacuzzi, sauna, steam bath).
- Swimwear is required.
- According to our cancellation policy, any change or modification of the reservation must be communicated to firstname.lastname@example.org or phone 34 93.295.28.58 no later than 24 hours prior to the service booked, otherwise the bonus will be given as consumed.
- If you have any allergies or health problem please let us know in advance of making your reservation.
- This voucher is valid for 1 year from date of purchase. After that time, the bonus will be given as consumed.
- The value of this voucher will not be refunded economically, can only be exchanged for our services or products for sale in Bliss Spa Barcelona.
SPANISH DATA PROTECTION
In accordance with the Spanish Data Protection Act 15/1999, Hotel W Barcelona (CIGA HOTELS ESPAÑA SLU) hereby informs you that your details (or from another person) will be incorporated onto a file for the purposes of processing your order product, service or gift certificate.
You may exercise your rights to access, rectify, cancel, and oppose any information held on file by writing WBarcelona.Reservations@whotels.com or to: W Barcelona, Plaça de la Rosa del Vents, 1, 08039 Barcelona, enclosing a photocopy of your ID or alternative ID.